Mitie gears up for new £50m contract with 哈福德集团
- Mitie has been awarded a new £50 million contract for five years with cycling and motoring retailer, 哈福德集团, to provide engineering 维护 services
- Mitie will be responsible for the planned and reactive 维护 of building equipment including heating and ventilation systems, 照明, fire alarm systems and boilers at over 950 哈福德集团 sites across the UK and Ireland
- Mitie will take a 科技nology-led approach, with 哈福德集团 colleagues able to report 维护 requirements through Mitie’s 咏叹调 app and site managers gaining full oversight of jobs through Mitie’s Mozaic software
Mitie has been awarded a new £50 million contract with cycling and motoring retailer, 哈福德集团, to provide engineering 维护 services at over 950 of its sites across the UK and Ireland, 包括车库, 零售商店和办公室. 合同有效期为五年.
Mitie will be responsible for the planned and reactive 维护 of building equipment including heating and ventilation systems, 照明, 冷却系统, boilers and plumbing across 哈福德集团’s estate, delivered by Mitie’s expert team of nationwide mobile engineers.
Mitie以技术为主导的方法 设施改造 将巩固合同. 哈福德集团 colleagues will be able raise 维护 requests, such as a leaking roof or faulty boiler, through Mitie’s award-winning 工作场所 app, 咏叹调. The app enables 哈福德集团 colleagues to communicate directly with Mitie engineers, so that they can send and receive information to help issues be resolved faster or even prevent them from occurring in the first place.
Mitie will also roll out its insight platform, Mozaic, which gives site managers access to data such as the status of 维护 jobs, time to complete and first-time fix rates on a live dashboard. 数据可以按站点进行过滤, 建筑或设备类型, to give both the 哈福德集团 and Mitie teams oversight of the jobs being completed across the estate and provide 情报 on where equipment could be operating more efficiently, such as replacing a heating system which is repeatedly malfunctioning to prevent future repair costs and downtime.
Dan Guest, Managing Director, Technical Services, Mitie, said:
“We’re proud to have secured this new contract with 哈福德集团. We look forward to bringing our 设施改造 expertise and using 科技nology and data to provide 哈福德集团 with greater insight across its estate and keep its buildings running smoothly.”
Jon Hill, Group Maintenance and Compliance Manager, 哈福德集团, said:
“We are pleased to have Mitie as a Strategic Partner supporting our Store, 车库, 流动及商用网络. Mitie will enable cost and operational efficiency through their use of 科技nology, giving us greater insight into our physical asset lifecycles. This in turn will support our colleagues and customers in improved services and safety.”
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